# Registering JBuilder 2005

When you run JBuilder 2005 for the first time, you will need the serial number and key provided with your copy of the product. You can use JBuilder 2005 for seven days after installation without registering. After seven days, JBuilder 2005 will not run until it has been registered. (Note: There is no grace period for upgrade and trial versions, or for Optimizeit products. These products must be registered before they can be used.)

Trial users: See the front label of your product CD for the URL or visit http://www.borland.com/products/downloads/download_jbuilder.html to obtain your trial activation files.

## Starting JBuilder 2005

1. Start JBuilder 2005 by doing one of the following:

   Windows: | Choose Start|Programs|Borland JBuilder 2005 Foundation|Borland JBuilder 2005 Foundation. From the File Manager: In the `bin` folder under the folder where you installed JBuilder 2005, double-click on `jbuilder.exe`. From the command line: Enter `<drive:>Borland\JBuilder2005\bin\jbuilder`.
   Linux: | From the command line: Enter `./bin/jbuilder` from the directory where you installed JBuilder 2005.
   Solaris: | From the File Manager: In the `bin` folder under the folder you where installed JBuilder 2005, double-click on `jbuilder`. From the command line: Enter `./bin/jbuilder` from the directory where you installed JBuilder 2005.
   Macintosh: | In the `Developer/Applications/Borland/JBuilder2005` folder, double-click on the JBuilder icon. Open a terminal window, and enter `/usr/local/bin/jbuilder`. Open a terminal window, change to the user home directory, and enter `/Developer/Applications/Borland/JBuilder2005/JBuilder.framework/bin/jbuilder`.

   Note: If you did not install JBuilder 2005 to the default directory, change `jbuilder2005` to the path and directory where you installed JBuilder 2005.

2. When the Borland Registration Wizard appears, select one of the following options, then click Next:
   - Have Serial Number
     Select this option if you have the serial number and key from your JBuilder 2005 installation flyer. See "Registering with a Serial Number" for specific instructions.
   - Have Activation File
     Select this option if you are completing the registration process and have an activation file that you received via e-mail or is available to you from another location. See "Registering with an Activation Key" for specific instructions.

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## Registering with a Serial Number

If you have the serial number and key from your JBuilder 2005 installation flyer:

1. Enter your serial number and key, then click Next.
2. Review and accept the licensing terms, then click Next.
3. Select one of the following options:
   - Direct
     Select this option if you have an Internet connection and want to complete the registration process quickly.
   - Email
     Select this option if you have an email account and want to receive your activation file via email.
   - Web page
     Select this option if you want to complete the registration process using a web page and receive your activation file via email.
   - Telephone
     Select this option if you want to complete the registration process by telephone and receive your activation file by email or postal mail.
4. Click Next.

### Completing direct registration

If you are using direct registration:

1. Enter your Borland customer account information.
2. If you use a proxy to connect to the Internet, then enter your proxy settings when the Proxy Settings dialog appears. Otherwise, click Next. (If you don't know whether you use a proxy or your proxy settings, check with your System Administrator.)
3. When the Information Summary dialog appears, verify that the information to be registered is correct. If the information is correct, click Next. Otherwise, click Back and correct the information before proceeding.
4. Your registration information will now be transmitted and processed. When the message "Registration completed successfully!" is highlighted, click Next.
5. Click Finish. The registration process is completed.

### Completing registration by email

If you are completing your product registration by email:

1. Enter your Borland customer account information.
2. When the Information Summary dialog appears, verify that the information to be registered is correct. If the information is correct, click Next. Otherwise, click Back and correct the information before proceeding.
3. When the Email Registration dialog appears, click Clipboard Copy to copy the information provided to your system clipboard. You will need to paste this into the body of an email message.
4. Send an email to reg@borland.com and paste the information from your system clipboard into the body of the message.
5. Click Next.
6. Click Finish.
7. When you receive the email containing your activation file, you will need to repeat the registration process, this time choosing the Have Activation File option.

### Completing registration using the web

If you are completing your product registration using the web page:

1. Click Next.
2. Record the Registration Key provided. You will need this to complete your registration.
3. Click Finish.
4. Using your web browser, go to http://reg.borland.com to complete the registration process.
5. Click Finish.
6. When you receive the email containing your activation file, you will need to repeat the registration process, this time choosing the Have Activation File option.

### Completing registration by telephone

If you are completing your product registration by telephone:

1. Enter your Borland customer account information.
2. Select your location from the Telephone Number list.
3. Call the Customer Service number for your location.
4. Keep the Phone Registration displayed. You will need the information it contains to complete the registration process.
5. Click Finish.
6. When you receive your activation file, you will need to repeat the registration process, this time choosing the Have Activation File option.

### Using or creating a Borland Developer Network or Software Registration account

Select one of the following options:

- I have an account
  Select this option if you have a Borland Developer Network or Software Registration account from a previous Borland product registration.
  1. Click Next.
  2. Enter either your Borland Developer Network Member or Software Registration Account login name or your e-mail address.
  3. Enter your Borland Developer Network Member or Software Registration Account password.
  4. Click Next.

- I don't have an account
  Select this option if you do not have a Borland Developer Network or Software Registration account from a previous Borland product registration.
  1. Click Next.
  2. When the User Information dialog appears, enter the following information:
     - Your First Name
     - Your Last or Family Name
     - The name of your company or organization (optional)
     - You can click Privacy Policy to view the Borland privacy statement.
  3. Click Next.
  4. When the New Account Information dialog appears, enter the following information:
     - A login name for your Software Registration Account.
     - Your e-mail address.
     - A password for your Software Registration Account. (Note: The password must be at least 4 characters in length and must not contain any spaces.)
     - Verify the password for your Software Registration Account by entering it again.
     - You can click Privacy Policy to view the Borland privacy statement.
  5. Click Next.
  6. When the Additional Information dialog appear, complete the required fields:
     - Country
     - State/Province (if your selected Country was United States or Canada)
     - Zip Code
  7. Click Next.
  8. When Contact Preferences dialog appears, select your preferred contact methods.
  9. Click Next.

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## Registering with an Activation File

To register using an activation file:

1. Enter the path and filename of your activation file, or click the ellipsis (...) button to browse to the location of the file.
2. Click Next.
3. Click Finish. The registration process is completed.

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## Troubleshooting

The following list shows possible errors and their solutions. If the problem cannot be resolved after attempting the solutions described here, please contact our licensing department.

### When I log in using an account in a different Windows Domain, why can't I use the previously registered licenses for my Borland Products?

Borland products are licensed per user. The Windows operating system sees these accounts in other domains as different users, even if they share the same account name and password.

If both domains exist in the same organization, a trust could be established between the domains. With this configuration, a single domain login can be given access to resources in both domains. This would allow the one Windows login to use the resources in both domains, removing the need for multiple accounts.

Related Microsoft Knowledge Base "How To" Documents:

- Configure One-Way Non-Transitive Trusts in Windows 2000
- Create a Trust Between a Windows 2000 Domain and a Windows NT 4.0 Domain

If the domains do not exist in the same organization, consider installing and using the software with a local user account. A local user account cannot automatically be provided access to resources in a domain, but instead would be prompted for credentials when attempting to access each resource. These credentials would be specific to the particular domain in which the resource is located.

### Error: Cannot detect internet connection. Please confirm the internet connection is available.

Your connection to the internet failed while attempting to obtain authentication from the licensing server. Retry connecting to the internet to obtain the licensing key again.

### Error: Borland Developer Network web site is not available now.

Either the network connection is not available or your DNS settings are incorrect.

### Error: Either the login name, e-mail address, or password is not correct.

The login information entered does not match the information that you have previously entered.

### Error: The install number entered is not correct.

Either the serial number or license key was entered incorrectly. Please verify that both of them are correct. In particular, check for numbers entered as letters, or incorrect punctuation characters.

### Error: The number of users exceeded the limit allowed in this install number.

The user registration limit has been reached. Please contact our licensing department.

### Error: The install number is used by another user.

Please contact our licensing department by phone. The serial number is used for the registration of other users. Unless additional licenses are purchased, the same serial number cannot be shared by multiple users.

### Error: The login name that you selected is already used by other users. Please select a different login name.

The user name is important for identifying each customer. The name can be set arbitrarily, but when the same user name is used by another user, you have to set a different user name.

### The e-mail address that you entered is already registered. This e-mail address cannot be used for registering a new user.

Multiple user names cannot be set on the same e-mail address. Specify a new e-mail address.

### Error: Information necessary for registering a new user has not been provided.

Please specify a unique user name, e-mail address, and password.

### Notes:

For information on how to login to Borland Developer Network, please connect to Account Menu in http://bdn.borland.com and refer to the login information.

For the latest troubleshooting information, please refer to JBuilder Support Information.

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## Checking out a concurrent license

When you're using a concurrent license for your Borland product, you might have occasions where you want to work offline, rather than connected to the Borland License Server. The License Manager provides Check Out and Check In features that allow you to work offline. When you check out a license, you need to specify the duration of the check out. Once you've completed your offline work, you can check in the license to return it to the license pool. The client product has to be able to reach the license server in order to check in the license.

Concurrent licenses are listed on the server in a `userlist-concurrent.txt` file. The maximum checkout time is set by the server administrator for each user.

Follow these simple steps to check out a license:

1. Choose Tools|License Manager to open the License Manager.
2. Right-click the Concurrent Network License node in the tree on the left and choose Check Out License.
3. Enter the duration time in hours in the License Duration (hours) field. You can't exceed the maximum checkout time set by your server administrator. See your administrator for the maximum setting.
4. Click OK to close the Checkout License dialog box. A Checkout Successful message displays. Click OK to close it. A red check mark displays next to the Concurrent Network License node to indicate that you're disconnected from the Borland License Server and can use the product offline.
   Important: Notice that the remaining checkout time is displayed next to the Concurrent Network License node in parenthesis. For example, Concurrent Network License (1 hour left). To refresh the checkout time, right-click the Concurrent Network License node and choose Refresh Time Left.

### Checking in a concurrent license

Once you've completed your offline work, you need to check the license in to return it to the license pool.

Follow these simple steps to check in a license:

1. Choose Tools|License Manager to open the License Manager.
2. Right-click the Concurrent Network License node in the tree on the left and choose Check In License.
3. Click Yes in the Confirm License Checkin dialog box to check the license in.

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